PRIVACY POLICY – STOKART™

Effective Date: [ 01 January 2026]

Last Updated: [ 14th Apr, 2026 ]

1. Introduction

Welcome to STOKART (“Company”, “we”, “our”, “us”).  

We are committed to protecting your personal and business information in accordance with applicable laws of India.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our website, mobile application, and services (“Platform”).

By accessing or using the Platform, you expressly consent to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information  

• Full Name  

• Mobile Number  

• Email Address  

• Business Name & Details  

• GST Number (if applicable)  

• Billing & Shipping Address  

2.2 Business Information  

• Supplier / Distributor details  

• Product listings  

• Pricing and inventory  

• Transaction history  

2.3 Payment Information  

Payments are processed through secure third-party payment gateways.  

STOKART does not store your card or banking credentials.

2.4 Technical Information  

• IP Address  

• Device details  

• Operating system  

• App usage data and analytics  

2.5 Location Data  

Approximate location is collected for delivery and service optimization.

3. Purpose of Data Collection

Your information is used for the following purposes:  

• Account creation and management  

• Order processing and delivery  

• Payment processing  

• Customer support  

• Platform improvement and analytics  

• Fraud detection and prevention  

• Communication of updates, alerts, and promotional offers  

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and store user preferences.

You may disable cookies through browser settings; however, certain features may not function properly.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers  

• Payment gateways  

• Logistics and delivery partners  

• Cloud hosting providers  

5.2 Business Partners  

• Suppliers and distributors for order fulfillment  

5.3 Legal Authorities  

• When required by law or to protect legal rights  

STOKART does not sell, rent, or trade your personal data to third parties.

6. Data Security

We implement reasonable security practices including encryption, secure servers, and restricted access controls.

However, you acknowledge that no method of transmission over the internet is completely secure.  

STOKART shall not be liable for unauthorized access, hacking, data loss, or misuse beyond its reasonable control.

7. Data Retention

We retain your data:  

• As long as your account is active  

• As required under applicable laws  

• For dispute resolution and enforcement of agreements  

8. User Rights

You have the right to:  

• Access your personal data  

• Correct or update inaccurate information  

• Request deletion of your account  

• Opt-out of marketing communications  

Account deletion requests will be processed within a reasonable time, subject to legal and operational requirements.

To exercise your rights, contact: stokartshop@gmail.com  

9. Third-Party Services

The Platform may contain links or integrations with third-party services.  

STOKART is not responsible for the privacy practices of such third parties.

10. Children's Privacy

The Platform is not intended for individuals below 18 years of age.  

We do not knowingly collect data from minors.

11. International Data Transfers

Your data may be stored or processed outside your region in compliance with applicable data protection laws.

12. Service Availability

Service availability may vary by location. STOKART reserves the right to expand or restrict services in any region at its sole discretion..

13. Updates to Policy

STOKART reserves the right to update or modify this Privacy Policy at any time.  

Continued use of the Platform constitutes acceptance of such changes.

14. Legal Compliance

This Privacy Policy complies with:  

• Information Technology Act, 2000  

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011  

15. Account Login & Security

Users may register and log in using email and password.

You are responsible for maintaining confidentiality of your login credentials.  

STOKART shall not be liable for unauthorized access due to user negligence.

Additional login methods (such as mobile number or OTP) may be introduced in the future.

16. Grievance Officer

In accordance with applicable laws, you may contact:

Email: stokartshop@gmail.com  

Address: STOKART, Prayagraj, Uttar Pradesh – 211008, India  

17. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India.  

Any disputes shall be subject to the exclusive jurisdiction of courts in Prayagraj, Uttar Pradesh.

18. Consent

By accessing or using STOKART, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

© 2026 STOKART™. All Rights Reserved.